Refund Policy

Last updated: May 8, 2026

Per-Track Purchases

All per-track purchases are final and non-refundable after download.

Before you pay, you receive a full preview of your mastered track with real-time A/B comparison between the original and mastered versions. This preview is your opportunity to evaluate the quality of the master. Once you download the mastered file, the purchase is complete and no refund will be issued.

Bundles (5-Pack and 10-Pack / Album Master Bundle)

Bundle credits are valid for 12 months from purchase and are non-refundable.

Bundle credits do not expire within the 12-month window. Unused credits at expiration are forfeit and not refundable. Once you redeem a credit and download the mastered file, that credit is consumed and no refund will be issued for it.

Add-Ons (Stems Add-On, Re-master Credit)

Add-on purchases are non-refundable.

The Stems Add-On ($19.99) grants one stem-separation credit valid for 12 months from purchase. The Re-master Credit ($4.99) is bound to a specific previously-purchased master and is valid for 30 days. Unused add-on credits at expiration are forfeit. Once redeemed (a stem job runs successfully or a re-master export completes), the credit is consumed and no refund will be issued.

Monthly Subscriptions

Monthly subscriptions are non-refundable for the current billing period.

You may cancel your monthly subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you will retain access to your plan features until that date. No refunds or credits will be issued for partial months.

Annual Subscriptions

Annual subscriptions are billed once and are non-refundable.

Annual plans are discounted rates that require upfront payment for the full year. You may cancel at any time to prevent renewal, but no refund will be issued for the remaining portion of the current annual period.

Download Limits

Subscription plans include monthly download limits that reset on your billing date. Unused credits do not carry over to the next month.

Refund Behavior on Stripe-Initiated Refund

If we issue a refund through Stripe (e.g., for a billing dispute or technical issue), any unused credits associated with the refunded purchase are automatically revoked. Already-downloaded masters are not affected.

Chargebacks

If you initiate a chargeback or payment dispute after downloading mastered files, your account will be permanently suspended and you will lose access to all downloaded and pending masters.

Exceptions

If you experience a technical issue that prevents you from receiving your mastered file after a successful payment, contact us at support@luvlang.studio and we will resolve the issue or issue a refund at our discretion.

Contact

For billing questions, email support@luvlang.studio.

By using LuvLang.studio, you agree to this refund policy. We reserve the right to update this policy at any time.