Support
We're here to help with any questions about LuvLang Mastering.
Email Support
For questions about your order, mastering quality, refunds, or account issues, reach out to our support team.
support@luvlang.studioCommon Questions
- How long does mastering take? Most tracks are processed and ready for download within minutes of upload.
- What file formats are supported? We accept WAV, MP3, FLAC, AIFF, and OGG files for upload. Mastered files are delivered as high-quality WAV.
- Can I get a refund? Yes. If you're not satisfied with your mastered track, contact us within 7 days of purchase. See our Refund Policy for details.
- What's the difference between tiers? Basic provides essential loudness and clarity. Advanced adds multiband processing and stereo enhancement. Premium delivers full analog-modeled mastering with the highest quality settings.
- I didn't receive my file. Check your browser's downloads folder. If the issue persists, email us with your order details and we'll resend it.
Business Inquiries
For partnerships, press, or other business matters, email support@luvlang.studio.